Meet The Emerald General Manager, Erin McKiernan

The Emerald has partnered with award-winning Columbia Hospitality a Seattle-based hospitality management and consulting company with a growing portfolio of award-winning hotels, residential properties, conference centers, venues, private and public golf facilities, restaurants and bars. Together, The Emerald and Columbia have created an exclusive experience for residents providing highly-personalized concierge services and premier hospitality. Founder and CEO, John Oppenheimer, launched Seattle-based Columbia Hospitality in 1995 after being selected by the Port of Seattle to manage the new Bell Harbor International Conference Center on Seattle’s waterfront. Since its inception, the company has steadily grown its portfolio, creating one of the largest hospitality management companies based in the Northwest.



We’d like to personally introduce you to Erin McKiernan, General Manager for The Emerald Condominiums, managed by Columbia Hospitality.


Seattle area born and raised; Erin has been with Columbia Hospitality for the last five years started with The Emerald in August 2020. During her time with Columbia, Erin has held several different roles in service leadership collaborating with others. Erin always held customer-centric jobs and found joy in helping others tackle tough challenges, so hospitality was a perfect fit. Guiding a community of residents as General Manager to provide the best service possible and bring warmth to their home, was a natural decision for her career.


“I am proud my team can bring the Columbia Hospitality values to The Emerald. The sense of community we are hoping to create, and the warmth of welcoming residents into their homes while creating a service-oriented team is very exciting!” – Erin McKiernan, the Emerald General Manager


Erin describes The Emerald in 3 words. . . Luxury. Views. Service.


Furthering your first-class waterfront living experience, Columbia Hospitality is providing The Emerald residents with exclusive discounts and complimentary upgrades at all participating Columbia Hospitality Hotels & Resorts, including exciting destinations like Palm Springs, Sun Valley, Bozeman and Maui. We asked Erin to share her personal favorites:


The State Hotel. It’s perfect for out of town guests that also offers an amazing dinner at Ben Paris.



Sage Lodge. An out of state getaway to the country blue skies of Montana. It’s the best way to recharge my batteries with campfires, s’mores and fresh air.


Friday Harbor House. Just a Washington State ferry ride away, this island escape is well worth the reprise for a fresh summer perspective outside of the city.


More services and specialty perks that The Emerald residents can look forward to include package delivery to units, refuse pickup, in-unit maintenance services and planned community social events (post covid). The Emerald owners are enrolled in the Columbia Hospitality Perks program, giving them discounted rates at several golf courses in addition to hotels. 3 of the most popular participating Columbia Hospitality Golf Courses among residents incude:


The Club at Snoqualmie Ridge, home to the only Jack Nicklaus Signature Course in the Pacific Northwest, is a private golf club offering remarkable golf, luxurious amenities and extraordinary service earning recognition among the finest golf and lifestyle clubs in the region.


The Gold Mountain Golf Club features the Olympic and the Cascade Courses. Dramatically sculpted into Pacific Northwest splendor, The Olympic course has garnered impressive awards and has taken its place as one of America’s finest municipally owned golf courses. Wooded enclaves, rolling terrain and wide fairways are touted by the Cascade Course, with a long history of providing Championship golf in the Northwest.


The Echo Falls Golf Club offers guests an outstanding combination of country scenery and championship Seattle area golf. The layout features the essence of golf in the Pacific Northwest including two of the most memorable finishing holes the region has to offer. Designed by Jack Frei, Echo Falls provides players of all skill levels a championship experience. It features a beautiful island green on the 18th hole, framed by a cascading waterfall and majestic Tudor-style clubhouse and not to be missed.


How would Erin spend an ideal day at The Emerald?


Open up the curtains to a breathtaking view at The Emerald. Start the day with a little latte art from Moore Coffee Shop across the street. Dine on a delicious benedict brunch at Bacco Café. Stroll the flower stands at Pike Place Market and pick up a fresh bouquet, indulge in a mid-afternoon cinnamon bun or pastry from Cinnamon Works and pick a bottle of wine from DeLaurenti. A quick afternoon workout in The Emerald state-of-the-art fitness center and bathing my dog, Bruce, in the pet wash would be on the list. Enjoy a walk down to Smith Tower to catch the sunset and grab a cocktail + dinner at Ben Paris at the State Hotel. Finishing out the evening by having friends over to enjoy the outdoor fireplace on the top floor and enjoy a nightcap overlooking the incredible views.


Columbia Hospitality has created the Columbia Cares Foundation to support team members impacted by COVID-19, routinely gives back to our communities and is a part of the fastest growing privately held family-owned businesses in Washington State.


“Columbia Hospitality truly lives their values – Accountability, Respect, Enthusiasm, Creativity, Honesty, Inclusion. The leadership leads with these six and is very transparent in how they make decisions for the company.” – Erin McKiernan, The Emerald General Manager


Schedule your in-person or virtual tour by contacting The Emerald sales team for more information today.